Thursday, 3 January 2008

Christmas Returns

Unlike previous years, we had a few misses with Christmas presents this year.

Tina's dance mat for Dance Dance Revolution didn't work right. Corbin's Headbangers Soccer toy was missing a few items and had some incorrect parts and his guitar stand broke during assembly. The two portable DVD player carry bags we bought did not work so well in the van.

I also discovered that the sweeper I bought for my Mom was on sale at Canadian Tire. 20 bucks is 20 bucks.

We carried the dance mat and DVD carry bags around with us on our recent tour of Goderich and Brantford, hoping to avoid the crazy returns lines in Windsor (Tina reported that the line at Toys R' Us wrapped around the first section of the store).

In Goderich, we returned the DVD player carry bags to the Canadian Tire store with not wait and no fuss.

In Brantford, I got the price difference plus tax less Canadian Tire money. I had to wait about 15 minutes, but it wasn't too bad - Tina got a chance to wonder around the store. We walked in and right out of the Future Shop when we saw how long the line was. The dance mat was returning with us to Windsor.

Today, I decided to return the Headbangers Soccer toy and Guitar Stand to Toys R' Us and the Dance Mat to Future Shop. I took Jeremy with me - he wanted to go to Best Buy and look for a movie. The line at Toys R' Us wasn't too bad - they had two people processing returns. No questions or problems and Jeremy got a chance to look at some toys.

Over at Future Shop the line was a little longer and did take longer. They had two people working the Customer Service counter, but one customer was taking a long time. Jeremy got a chance to play with video cameras and cell phones. Then he helped me move the dance mat as we progressed up the line. The return was promptly processed and off to Best Buy it was (which had a line that was three times longer than Future Shop).

Overall, good experience returning items this past Christmas. Now I just have to find a good guitar stand for Corbin's acoustic guitar. As to replacing the toy, will give Corbin a choice as to what he wants.

Anyone have any suggestions for good portable dvd players carry bags?

Posted by Adam

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